Recover Money Lost to Shopping Scams

If you have lost money due to a shopping scam, you are not alone, and with the right help, you may be able to get your money back.

How Shopping Scams Work

Purchase scams are the most common type of authorized push payment (APP) fraud, with thousands of cases reported each year and losses reaching hundreds of millions of dollars.

An authorized transfer is a bank transfer verified by the account holder, commonly used to pay for online services. In APP fraud, the account holder is tricked into authorizing the payment themselves, typically by scammers operating through online marketplaces or social media platforms.

Whether you are looking to buy a car, electronics like a MacBook or iPhone, furniture, or even a vacation rental, be wary of deals that seem too good to be true. Scammers often use fake websites or post fraudulent ads on legitimate platforms like eBay, Facebook Marketplace, and Craigslist.

How to Spot a Shopping Scam

Identifying online scams can be challenging, but here are some warning signs to watch for:

Unfamiliar Websites:

Stick to reputable stores or e-commerce platforms with strong buyer protection. Be extra cautious when using unfamiliar websites. Check online reviews and ensure they use legitimate, secure payment platforms.

Unsecured Payment Methods:

If a seller asks you to use an unsecured payment method such as cash, bank transfer, or PayPal Friends and Family, be very cautious. These methods offer little to no buyer protection.

Cryptocurrency Payments:

Avoid sellers who demand payment in cryptocurrency. These transactions are difficult to trace and typically irreversible. If an online platform requires crypto payment, be highly skeptical.

High-Pressure Tactics:

Be wary of sellers who pressure you to order quickly, citing limited stock or other urgent reasons. Even if the item is genuinely limited, do not risk being scammed.

Common Types of Shopping Fraud

Facebook Marketplace Scams

While Facebook Marketplace is a great place to find deals, it is also a hotbed for scammers. Compared to registered stores, these platforms offer less buyer protection. Be wary of deals that seem too good to be true, especially when sellers request an upfront deposit or full payment.

Instagram and TikTok Scams

Scammers can easily create fake accounts on Instagram and TikTok, impersonating legitimate sellers or brands. Be cautious of accounts selling counterfeit or low-quality goods disguised as high-value items.

eBay Scams

eBay is a popular online marketplace, but it is not immune to scams. When purchasing high-value items, always use secure payment methods and check seller reviews. Be wary of sellers who ask to complete transactions outside of eBay to avoid fees. When possible, insist on seeing the item in person before making any large purchase.

PayPal Scams

PayPal is commonly used for online transactions, but scammers may exploit it by providing fake shipping information or pretending to have shipped an item. Always avoid using PayPal's "Friends and Family" option, as it does not offer buyer protection, and PayPal will not assist if something goes wrong.

Car Purchase Scams

Buying a car is a significant investment. Scammers may claim to own a vehicle they do not have, or significantly misrepresent its condition. Always inspect the vehicle and verify its history before making a payment.

Holiday Scams

Scammers use social media posts and fake travel websites to lure victims with incredibly low prices on flights, car rentals, and vacation accommodations. Always verify the legitimacy of such offers before paying.

Puppy Scams

In puppy scams, "sellers" advertise puppies that do not exist or are in poor health, often at below-market prices. Victims may be convinced to pay a deposit or full amount but never receive the puppy, or receive one in poor health.